SHIPMENTS

ON DEMAND DELIVERY

Thanks to free DHL On Demand delivery you can decide exactly how you want your orders to be delivered.

How does it work

Once the order has been placed on diadora.com indicating telephone and / or email contact, upon delivery of your order to the courier you will receive an SMS and / or email message to inform the recipients of the parcel delivery times. You can at any time customize the date and place of delivery and in case of exceptional situations, allow DHL to deliver the shipment without the need for a signature. Discover more

SHIPMENT COSTS AND TIMES

The shipment costs and operations differ according to each country where shipment is made. 
You can directly check the shipment options available and the shipment costs and the times on the checkout page, after having added the products to your shopping bag.
In Italy, deliveries are made, on average, within two working days (up to three days for the Islands and Calabria).
In the case of orders associated with promotions with discount coupons/vouchers, the order processing times may undergo an increase of up to four, extra working days. 

 

CUSTOMS DUTIES 

Payment of any customs duties incurred is undertaken by the client and its amount is calculated in compliance with the law in force in the country where the shipment is sent. 
We do not know the amount of the customs duties charged, but this will, instead, be communicated by the courier once the goods have reached their destination. 
In the case in which the charges are not paid and, for this reason, the shipment refused or abandoned, the shipment costs and customs duties will be deducted from the order’s overall total, and the difference reimbursed.